Returns Policy

Certain Items will not be accepted for credit, refund, or exchange under any circumstances, which include, but are not limited to:



Test Equipment

Electrical Items

Oils and Lubricants

Items cut to length

Any special order item

Any item returned more than 30 days from date of purchase

Items that appear to have been installed

Credits, Refunds, or Exchanges: Any item being returned for credit, refund, or exchange must be accompanied by a copy of the invoice showing the item, or the invoice number supplied at time of return which must be within 14 days of sale. Credits, refunds, exchanges, and warrantees will be accepted from the buyer at the discretion of CPD Bodies, and will be subject to a handling charge of 20% plus any cost incurred to return the item to the warehouse or manufacturer.

No item will be accepted for credit, refund, or exchange if it is not in new, resalable condition, or if the item’s packaging is soiled, damaged, or missing, and/or the factory seal has been broken or tampered with, and/or components or instructions are missing, and/or if the item has been disassembled.

Disclaimer of Warranties: The only warranties applying to the products or services are those which may be offered by the manufacturer. CPD Bodies Ltd expressly disclaim all warrantees, either expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose or application, and neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of any products or services.

Installers Responsibility: It is the installer’s responsibility to ensure replacement parts are comparable to parts being replaced. CPD Bodies Ltd assumes no responsibility or liability for damages resulting from the installation of non-comparable parts. Any liability for consequential and/or incidental damages is expressly disclaimed.

Limitation of Liability: Any liability for consequential and/or incidental damages is expressly disclaimed. CPD Bodies Ltd liability in all events is limited to, and shall not exceed the purchase price paid. CPD Bodies Ltd disclaim any liability for product defect claims that are due to product misuse, improper product selection or misapplication, and any descriptions do not express or imply a warranty that the products are merchantable or fit a particular purpose.